All case studies
Vendor Selection
Vendor Transformation Program
Restructuring a sprawling, unmanaged vendor landscape into a governed, cost-accountable technology supply chain.
The Problem
Years of ad hoc procurement had left the organization with overlapping vendor contracts, inconsistent SLAs, and no central visibility into technology spend.
The Approach
Built a complete vendor inventory, scored each against cost, risk, and strategic fit, and designed a consolidated vendor governance and evaluation framework.
The Solution
Consolidated overlapping contracts, renegotiated key SLAs, and implemented a standing vendor governance process for future technology procurement.
Business Impact
- Technology vendor count reduced significantly through consolidation
- Annual vendor spend reduced while service levels improved
- Standing governance process adopted for all future procurement
Technologies & Frameworks
Vendor scoring frameworkContract & SLA renegotiationProcurement governanceVendor risk register